1. Introduction
The information you provide when using the 128 bd website or app is a trust we take seriously. This Privacy Policy explains exactly what data 128 bd collects, why we collect it, and how securely it is kept.
Reading this page will give you a clear picture of how seriously 128 bd takes your privacy. We believe transparency is the foundation of trust — there is nothing hidden here. Every decision we make about your data is laid out on this page.
By creating an account or using the 128 bd platform, you agree to this Privacy Policy. We recommend reading it carefully before registering.
Our Core Principles: 128 bd never sells or rents your data, nor uses it for any marketing purpose without your consent.
2. What Information We Collect
128 bd only collects the information necessary to serve you properly. See the details below:
A) Information You Provide Directly
- Full name, date of birth, and gender.
- Mobile number and email address.
- National ID number (for KYC verification).
- Payment information (bKash, Nagad numbers, etc. — fully encrypted).
- Profile photo (optional).
B) Automatically Collected Information
- Device type, operating system, and browser information.
- IP address and approximate location.
- Which pages you visited on the platform and for how long.
- Login and logout times, along with session data.
- Transaction history and gaming activity.
What We Do Not Collect: 128 bd never collects your bank account number, full card details, or PIN. Payment gateways work directly with you.
3. How We Use Your Information
128 bd uses the data it collects for the following purposes:
| Purpose | Explanation |
|---|---|
| Account Management | To facilitate sign-up, login, password reset, and overall account security. |
| Identity Verification (KYC) | To verify age and identity as required by law, and to prevent fraud. |
| Payment Processing | To process deposits and withdrawals securely. |
| Customer Support | To help resolve your issues with accurate, relevant information. |
| Personalized Experience | To suggest games and offers tailored to your preferences. |
| Security & Fraud Prevention | To detect suspicious activity and keep the platform secure. |
Beyond the purposes listed above, 128 bd will not use your information for any other purpose without your explicit consent.
5. Cookie Policy
128 bd uses cookies on its website to help enhance your browsing experience. Cookies are small data files stored on your device.
Cookie Type
- Essential Cookies: Essential for login sessions and platform security.
- Performance Cookies: To analyze which sections of the site are most used.
- Preference Cookies: To remember your language and layout preferences.
You can delete or disable cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the platform.
6. How We Protect Your Information
128 bd uses industry-leading technology to protect your data. The following measures form part of our security framework:
- 256-Bit SSL Encryption: Every connection to the website is encrypted.
- Two-Factor Authentication (2FA): An extra layer of security at login.
- Real-Time Monitoring: Suspicious activity is detected and flagged automatically.
- Regular Security Audits: Regular system audits conducted by third-party experts.
- Data Backup: Your data is backed up across multiple secure locations.
- Strict Access Control: Only authorized personnel have access to specific data within our team.
No organization can guarantee 100% security on the internet. That said, 128 bd takes every precaution possible — and if an incident ever occurs, we are committed to notifying you promptly.
7. Your Rights
128 bd believes you have full ownership of your personal data. The following rights apply to all users:
Right to Access
You can request to see what information 128 bd holds about you at any time.
Right to Rectification
You can request that any incorrect or outdated information be updated.
Right to Erasure
You may request that your data be deleted, subject to certain conditions being met.
Right to Restrict Processing
You can request that the use of your information be restricted to specific purposes.
Right to Portability
You can request a copy of your information in a structured format.
Right to Object
You can object to your data being used for marketing purposes and opt out at any time.
To exercise any of these rights, please contact our support team directly. We typically respond within 30 business days.
8. Data Retention
128 bd retains your data only for as long as necessary. All information is kept while your account remains active.
- Upon account closure, personal data is generally retained for up to 3–5 years as required by law.
- Transaction records may be retained for up to 7 years in accordance with financial regulatory requirements.
- Marketing communications data is deleted immediately upon opt-out.
- Data is securely destroyed once the designated retention period has elapsed.
9. Minor Protection
128 bd does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.
If you believe a minor is using 128 bd, please notify our support team immediately. The online safety of children and teenagers is our highest priority.
10. Policy Updates
128 bd reserves the right to update this privacy policy as needed. For any significant changes, we will notify you via email or an on-platform notification. The "Last Updated" date at the top of this page will always reflect the most current version.
Tip: Check back on this page from time to time to stay up to date with our latest policy. Continued use of the platform after any changes means you accept the updated terms.
11. Contact Us
For any privacy-related questions, requests, or complaints, feel free to contact us directly:
- Email: support@128bd.bet
- Live Chat: From any page on the platform, 24/7.
- Response Time: Usually within 24–48 hours.
We take every query seriously and are always ready to help you in Bangla.